Northern Europe Bank is committed to making our website and mobile banking accessible to all customers, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
What we do
- Provide keyboard navigation across all key journeys.
- Use sufficient colour contrast and scalable text.
- Label form fields and use ARIA where appropriate.
- Offer skip-to-content links and clear focus states.
- Test regularly with screen readers (VoiceOver, NVDA).
Alternative formats
Statements, letters and notices can be requested in large print, Braille, or audio format. Call us on 0800 029 4040 or use Relay UK by dialling 18001 0800 029 4040.
Reporting issues
If you experience an accessibility barrier, please email accessibility@norterneurope.com. We aim to respond within 5 working days.