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Fraud & security

Protecting yourself from fraud

Fraudsters are getting smarter — but so are we. Learn how to spot the latest scams, what to do if you've been targeted and how to keep your account safe 24/7.

Report fraud now
Person using a secure banking app

Spot the scam

Recognise common tactics: fake calls, texts, emails and investment 'opportunities' that seem too good to be true.

Stay secure

Never share your full PIN, password or one-time codes — even with someone claiming to be from the bank.

Report it

Think you've been scammed? Call us immediately on 0345 300 0000 or use in-app reporting.

FAQs

Fraud & security questions, answered